Use phrases that allow you to connect emotionally

There are people who believe that if they raise their voices or shout they will impose their truth, their reason and the opposite happens. The person who receives the message feels offended, assaulted and communication is lost.Stop screaming while talking It is a norm of urbanity that should be practiced every day.

Raising your voice when speaking is an act that assaults, humiliates, educates or builds a healthy relationship; on the contrary, it becomes invisible mistreatment, "he says. Eduardo López Valencia , psychologist and professor of the Faculty of Psychology of the UNAM.

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The specialist emphasizes that in any communicative process only 7% of the meaning is due to words, the rest depends on the tone of voice and body language.


Video Medicine: 6 Phrases That Instantly Persuade People (March 2024).