• April 19, 2024

Pause and realize what is happening around you. Perhaps with just a few minutes you will hear more than one "ay". This is an expression to manifest distress, pain or regret. It becomes so common that sometimes we do not notice How to deal with complaining people .

Robin Kowalski , professor of psychology in the Clemson University in South Carolina, United States, explains that "to complain it is part of treatment newspaper of the people . It is also used many times to to break the ice in a conversation".

Tips for dealing with complaining people

Kowalski notes that a complain It is expressed basically for two reasons. The first is to obtain a change of conduct , answer or improve a situation. The second is to find comfort , recognition or empathy .

Although to some degree, complaining becomes healthy because of the purifying effect it produces, negative It is when the complaints become incessant, with no real interest in solving a problem or sharing a fact to find calm.

Because it is a behavior that becomes contagious and alter the environment, we share some tips so that this does not affect you and over ride to people who make the complain all "a style of lifetime ”.

1. Listen to your concerns. Because the complain it is a sign of dissatisfaction, people who often complain feel the psychological need for someone to listen to them, to recognize their concerns. Listening to them carefully without saying anything helps their relief, advises César Lozano, international lecturer and author of Easy side of difficult people.

2. Create empathy. In doing so, be sincere and try to make her see that you understand the situation and agree that her situation is not easy. Remember that for complainer It is not trivial what it says, even if it is for you. Do not forget that your arguments lose strength when you take their anguish seriously, warns Alexander Kjerulf , author of Happy Hour is 9 to 5.

3. Do not take it personally. If the complain is against you prevents that behavior from infecting you. Do not take it personally, remember that it is a person who usually complains about everything. Although it is complicated, it is the best way to avoid conflict. Neither do you feel responsible for your state of mind, it will be time to clarify the situation.

4. Focus on positive things. There are people who from both to complain and listen to them stop having the attention. Look for the positive side of situations and reflect on the good things that cause you satisfaction, that everything be diplomatic.

5. Take distance. The sHugo Hirsch therapist Advise not to seek to change the attitude of people plaintive , but move away and observe the situation at a distance, leaving aside the anger and frustration. This helps you understand your attitude and be cautious in dealing with it. This is to plan a strategy and not respond as that person expects.

Remember that the complain it is a reflection of dissatisfaction , for this reason, the deal with this type of people ends up wearing out and even being infected by showing a dose of "solidarity". Do you often complain about everything and everything?

Video Medicine: How to deal with Complaining People | VED | [Hindi] (April 2024).