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April 2024
It is said that "criticism must be learned", but what is the best way to answer them? A study conducted by the expert Sebastián Arribas , author of the Basic Encyclopedia of Life, affirms that 70% of those who receive a criticism feel hurt.
Who criticizes you is intimidating, and if you do not know how to respond to these comments can cause you to make serious mistakes that aggravate the situation you're living, "says Rocio Arocha
Here are some strategies to respond to criticism, taking into account two factors: the assessment of whether the criticism is constructive or made with ill will and take special care in the tone with which it is going to respond to criticism
Elaborate and say an explanatory phrase in which these three elements are: Recognize, repeat explain. Example: You're right, I was wrong in this and I think it was because I did not pay due attention.
Recognize and ask, example: you're right, I'm wrong, but: what do you think I should do to improve? Be careful: do not admit vague answers. Ask for clear and concrete answers.
Recognize and clarify, example. I agree with you, I was wrong in this, but that does not mean that I am.
Admit only what you consider valid, do not mention what you do not consider valid, postpone the discussion for another time, example: Yes, you may be right in this but: do you think we talk about it at another time?
It is essential that in any of the four cases you take care of your tone, that it is not aggressive, that it establishess visual contact with the other, that you use an audible tone of voice and that your emotional tone is firm and clear.
A justified criticism is a gift. We must learn to accept with humility and thank those who do it because they are doing something that can help us a lot to improve. We are not always objective to know each other and thanks to these criticisms constructive we can change and grow. It is even convenient to request criticism when we are not so sure of our actions in certain circumstances, "he says. Arocha .